Customer Care Representative (Remote)
This is more than a job; it's a chance to accelerate your career as a Customer Care Representative! This is a fully Remote role, offering...
This is more than a job; it's a chance to accelerate your career as a Customer Care Representative! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.
Customer Care Representative - Must live in Nashville, TN area Responsibilities: ? The Customer Care Representative, using systems and tools available, provides a great customer experience that is accurate, competent, friendly, and proactive for both prospective and existing customers. ? Uses problem solving skills to determine the best course of action resulting in the most appropriate resolution for the customer; uses training to gain and communicate information about our customers? needs and expectations. ? Responds to customer inquiries; become proficient in existing software systems and uses those systems to assist customers by processing information quickly and efficiently identifies the problem and provides resolution. Gains a deep knowledge of the organization, products and campaigns. ? Uses knowledge and information gathered from conversations with customers to provide information and suggestions to supervisor regarding suggested Custer Service practices needed to be modified to improve the customer experience. Qualifications: ? One year of call center or customer service experience - Required ? High School diploma or GED - Required ? The successful candidate must have excellent record keeping, time management, and internal and external communication skills Hours: ? Full-Time position available ? Monday - Friday - daytime hours Discipleship Ministries is an Affirmative Action Employer. M/F/D/V EEO. Job Type: Full-time Pay: $20.16 per hour Benefits: ? Dental insurance ? Health insurance ? Paid time off ? Vision insurance ? Work from home Shift: ? Day shift Work Location: Remote
Are You the One We're Looking For?
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
