Call Center Representative/Help Desk Support/Collections Specialist-Remote

Now hiring at hirenivora for a pivotal Call Center Representative/help Desk Support/collections Specialist-remote! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.

 

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Job Title: Call Center Representative/Help Desk Support/Collections Specialist-Remote Location: Remote Job Type: Full-time Salary: $30 to $40 per hour Job Overview: We are seeking a motivated and customer-focused individual to join our team as a Call Center Representative/Help Desk Support/Collections Specialist. In this role, you will be responsible for contacting customers to arrange payments for overdue accounts while providing empathetic and professional communication. This is a remote position, allowing you the flexibility to work from the comfort of your own home. Responsibilities: - Contact customers to discuss overdue accounts and arrange payment plans - Provide exceptional customer service and support - Assist customers with inquiries and technical issues related to our products and services - Maintain accurate and detailed records of customer interactions - Collaborate with team members and other departments to resolve customer issues effectively Requirements: - Previous experience in a call center, help desk support, or collections role - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent Please note: Audacy Inc. adheres to the regulations outlined in the Fair Credit Reporting Act (FCRA) and does not inquire about criminal backgrounds during the hiring process. If you are passionate about helping customers, have a knack for problem-solving, and are looking for a rewarding remote position, we encourage you to apply for the Call Center Representative/Help Desk Support/Collections Specialist role at Audacy Inc.

 

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!