Call Center Agent - Part-time, Weekends Only

Our team is expanding! We have a new opening for a Call Center Agent - Part-time, Weekends Only! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.

 

---

 

Description: ? Handle a high volume of inbound calls, delivering efficient and friendly customer service (90% of the role). ? Assist with customer move-ins, move-outs, and payment processing for a self-storage facility. ? Provide clear, persuasive information about our storage solutions to potential customers. ? Use active listening to resolve customer concerns and provide positive outcomes. ? Maintain accurate records in the CRM, documenting all interactions. ? Build lasting customer relationships that support business growth. Requirements: ? 2+ years of call center experience, with a focus on inbound calls. ? Ability to handle high call volumes while providing top-notch service. ? Strong communication skills and the ability to connect with diverse customers. ? High attention to detail, organization, and multitasking abilities. ? Critical thinking skills with a proactive problem-solving approach. ? Availability to work weekends only (Saturday & Sunday). ? Must be available to work within US time zones. Benefits: ? Working completely remote ? Location independence ? 6 Paid leave days ? Quarterly bonus ? Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months) ? Long-term position with the opportunity to grow in a stable and growing Agency ? Great opportunity to grow

 

Take the Next Step

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.